Benefits:
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Competitive salary
- Employee discounts
Company Overview
At Tire City we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.
Benefits and Perks
- Excellent Training and Development
- Competitive Compensation
- Friendly Work Environment
- Top Tier Benefits
Job Summary
The Sales Associate is responsible for providing outstanding customer service to customers by selling tires and automotive service, road hazard, recommended services, benefits and product features, creating long-term loyalty bonds with customers; driving sales and profitability of the store, communicating and managing repair orders and maintaining a clean and well merchandised store.
Fast-paced, high volume retail environment with growth and career opportunities.
Responsibilities
- Promptly meets and greets customers
- Answers phone and schedules appointments with customers
- Determines the nature of customer problems; May make road test or visually inspect the vehicle
- Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
- Explains warranties, options, pricing, etc. to the customer
- Obtains customer approval for service before delivering order to service personnel
- Reviews completed repairs or services performed with customers and collects payment
Desired Qualifications
- High School graduate or comparable vocational training
- Knowledge of computerized sales and marketing software
- Knowledge of auto/truck tire, lubrication and maintenance issues
- Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
- 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
- Retail customer service and customer relations experience
- Preferred Experience:
- 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional environment
- Tire Manufacturer Sales Skills certification a plus
Compensation: $15.00 - $25.00 per hour
Join the Tire City Auto Repair Team
At Tire City Auto Repair, we're more than an automotive repair shop—we're a team of professionals committed to earning our customers' trust through exceptional service, honest recommendations, and quality workmanship.
As a locally owned and operated company serving Mid-Michigan, we've built our reputation by putting people first. We believe our employees are our greatest asset, and we invest in their success through training, modern equipment, career development, and a positive work environment where everyone has the opportunity to grow.
Our team services everything from routine maintenance and tires to complex diagnostics and major vehicle repairs. Whether it's brakes, steering and suspension, alignments, air conditioning, drivability concerns, or complete automotive repair, we take pride in delivering dependable service that keeps our customers safely on the road.
We're looking for motivated individuals who share our commitment to excellence. If you enjoy solving problems, take pride in your work, and genuinely care about helping customers, you'll fit right in at Tire City.
Why Build Your Career at Tire City?
We believe great people deserve a great workplace. That's why we're committed to providing:
- Competitive pay based on experience and performance
- Performance incentives and opportunities to earn more
- Ongoing technical and leadership training
- Career advancement opportunities within a growing company
- Modern equipment and the tools you need to succeed
- A clean, professional, team-oriented work environment
- Paid time off and competitive benefits
- Leadership that values your ideas, respects your time, and supports your growth
More Than a Job—A Career
At Tire City Auto Repair, we're building one of the premier independent automotive repair organizations in Michigan. We're looking for people who want more than just a paycheck—they want to be part of a team that believes in continuous improvement, taking care of each other, and delivering an exceptional customer experience every day.
Whether you're an experienced technician, service advisor, tire technician, or someone looking to begin a rewarding career in the automotive industry, we'd love to meet you.
If you're ready to grow your career with a company that's investing in its people and its future, apply today and become part of the Tire City Auto Repair family.
I think you can make this even stronger by leaning into what truly differentiates Tire City. Instead of sounding like every other repair shop hiring ad, emphasize that you're building the premier independent repair company in Michigan. That's a much more compelling message for ambitious technicians and service advisors than simply listing benefits. It tells candidates they're joining a company that's growing, investing, and creating opportunities rather than just filling positions.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.
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Excellent Training and Development
Competitive Compensation
Friendly Work Environment
Top-Tier Benefits




